Reference

Know Your Rules Before You Join

Legal terms, privacy handling, cookie choices, and account rules sit together here so you can open your account with fewer surprises before entering Auto Roulette, Starburst, or Valorant.

Local-law accessDANA receipt matchQRIS scan proofAccount rights

Browse lobby Read FAQ

Your Access Rules Stay Clear

kapal288 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We write our terms around the steps you actually use: creating an account, verifying contact details, adding funds through DANA, OVO, GoPay, or QRIS, and keeping a record of each balance change. Access may depend on your location, the device connection we see, and the local

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law that applies at the time you log in. If eligibility cannot be confirmed, we may pause wallet actions while support checks your account name, phone number, payment receipt, and session record. We do not present legal access as universal; it is available only where local
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law permits. If a rule changes, we post the current wording on this page and may place an account message inside the lobby before you continue.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Legal Requests

Legal questions need a clear route, not a sales reply. Our support team handles account-law requests from 09:00 to 01:00 WIB through live chat, WhatsApp, and email, and we separate those tickets from promo or game questions. To help us answer faster, include your registered phone number, payment rail used, receipt time, and whether your request concerns access, privacy, cookie settings, or account correction.

Team online

Live chat

Use the chat bubble after login when your question concerns account access, eligibility, or a legal term shown on screen. We can see your session ID and link the request to your current device.

Message our WhatsApp line between 09:00 and 01:00 WIB for document checks, receipt matching, or account-name corrections. Please send screenshots that hide unrelated wallet balances and show the DANA, OVO, GoPay, or QRIS reference.

Email

Send longer privacy, cookie, or deletion requests by email so we can keep a written record. Include your registered phone number, last login date, payment method used, and the exact change you are asking us to process.

DATA PRACTICE

Control Your Account Data

Your legal rights depend on accurate account records, so we keep data handling tied to real account actions.

Account data

We collect the details needed to run your account: phone number, login credentials, device signals, payment references, and session records.

Cookie choices

Cookies help keep your session active, remember language display, and detect repeated failed logins.

Security checks

When we see a new device, unusual location signal, or repeated password failure, we may ask for extra confirmation.

Payment records

DANA, OVO, GoPay, and QRIS receipts are kept with account balance records so we can trace disputes.

Record retention

We keep account and payment records for as long as needed to manage disputes, tax or audit checks, and platform…

Change requests

If your name, phone number, or privacy preference needs correction, go to Account > Legal > Request Update.

Legal Answers Before You Open

These answers explain how our legal terms work when you create an account, manage data, contact support, or use local payment rails. They focus on account rights and platform rules, not game results or promo offers. If your case involves a personal record, contact us through the logged-in support path so we can verify your identity before discussing details.

No. Access and eligibility depend on local law and are available only where local law permits. We may check location signals, account details, and payment records before allowing wallet actions or continued account use.

We keep sign-up details, login events, device signals, payment references, support messages, and game session IDs. These records help us handle disputes, account corrections, privacy requests, and security checks tied to your profile.

Yes. Use Account > Legal > Request Update after login, or contact support if you cannot access the account. We may request a matching DANA, OVO, GoPay, or QRIS receipt before changing wallet-linked details.

Cookies keep your session active, remember display settings, and help us detect unsafe login patterns. You can change cookie settings in your browser, but some account pages may require a new login afterward.

Our support team can discuss privacy requests only after identity checks. Contact us through live chat, WhatsApp, or email from 09:00 to 01:00 WIB and provide your registered phone number for matching.

We may pause a wallet action if the account name, device signal, location signal, or payment receipt does not match our records. Support will ask for proof before any correction or balance action continues.

Send the request through Account > Legal > Request Update or email support. We verify identity, settle any open payment checks, and confirm which records must be kept for disputes, security, or audit needs.

Know Your Rules Before You Join

Reach Us About Legal Requests

Live chat

WhatsApp

Email

Control Your Account Data

Account data

Cookie choices

Security checks

Payment records

Record retention

Change requests

Legal Answers Before You Open

01 Is kapal288 access available everywhere in Indonesia?

02 What legal records do you keep after I open an account?

03 Can I ask kapal288 to correct my account details?

04 How do cookies affect my legal choices?

05 Who can discuss my privacy request with me?

06 Why might my wallet action be paused for legal checking?

07 How do I close my account for legal reasons?

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