Reference

Your kapal288 Privacy Policy in Plain Terms

Your Privacy Policy shows how we handle account details, device checks, cookies, and wallet records for DANA, OVO, GoPay and QRIS before you open the lobby with Starburst…

Account data explainedCookie choices statedDANA records coveredQRIS checks included
kapal288 Your kapal288 Privacy Policy in Plain Terms
CONTACT ROUTES

Reach Us About Your Data

Fast privacy help matters when your phone changes, your wallet receipt looks unclear, or your login shows an unfamiliar device. Our support desk is open 09:00-23:00 WIB through live chat and WhatsApp, with email available for longer requests. For account changes, start from Profile > Security > Personal Data when that menu is available, then send a ticket if a field is locked.

Team online

Live chat

Use live chat inside the lobby for urgent privacy questions. We may ask for your account ID, registered mobile number, and last login time before discussing records, so another person cannot ask in your name.

WhatsApp help

Message our WhatsApp support line between 09:00 and 23:00 WIB for account-data questions. Send only the ticket number and registered contact first; our team will tell you if more detail is needed.

Email privacy desk

Write to [email protected] when you need correction, access, or deletion help. Email suits longer requests because you can attach ID checks requested by our team without posting them in chat.

PRIVACY CONTROLS

How Your Privacy Stays Manageable

Your controls sit inside the same account area you use for login security.

Data minimisation

We ask for the account fields needed to keep login, wallet and support records connected.

Payment records

DANA, OVO, GoPay and QRIS entries are kept with transaction IDs, timestamps and status results.

Cookie choices

Cookies help keep your session active and remember browser choices.

Device checks

Profile > Security > Devices shows recent sessions when the feature is available on your account.

Retention period

We keep account and payment records for operational, legal and dispute needs, then reduce or delete them when retention is…

Change requests

To change personal data, use Profile > Account Details first, then send a support ticket if the field is locked.

Privacy Questions You May Search

These answers focus on the Privacy Policy choices you may need before opening or managing an account. They cover collection, wallet records, cookies, sharing, correction, retention and lost-device steps. If your question involves a specific receipt, login time, or browser alert, include the ticket number so our team can connect the request to your account faster.

We collect registration details, login records, device type, approximate IP area, cookie choices, and wallet activity. Game-session logs for titles such as Starburst or Auto Roulette may also be kept for account security and dispute checks.

Wallet records let us match a payment request to your account, timestamp, and transaction status. We use that data to answer receipt questions and to reduce requests for repeated private screenshots.

Yes. Start in Profile > Account Details if the field is editable. If it is locked, contact live chat or [email protected] with your account ID and the detail that needs correction.

Cookies keep your session active, remember browser preferences, and support security checks. You can clear cookies through your browser settings, then set your preferences again when you return to the site.

We share only the data needed to run a session, confirm results, or resolve a technical issue. We do not send your full wallet screen or private support chat unless required for a specific case.

We keep account, payment and support records for operational, legal and dispute needs. When those needs end, we reduce or delete data where possible, while some transaction traces may remain for audit reasons.

Go to Profile > Security > Devices from a safe device if you can. End unfamiliar sessions, change your password, then contact WhatsApp or live chat during 09:00-23:00 WIB for privacy help.